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Join our team

CARET is a global remote team on a mission to create a better way to work.





















































































CARET is a place where I feel truly heard; you can actually make a difference greater than your day to day “job”. I have a career that offers fulfillment and growth opportunity, all while receiving the benefits of a healthy work-life balance.

Taylor Garcia
Customer Success Manager

Working at CARET

Create spaceOur valuesWork where you want toSee where you can goWork somewhere that doesn’t feel like work

Create space

Our people are our greatest asset. And that’s not just something we say, it’s something we truly believe. That’s why we invest in the support you need to thrive both inside and outside of work, so you can create space for what matters the most.

Our values

We’re driven by building a company that’s about so much more. We want to have an outsized impact on the world, not just with the work we do but the way we treat our people, too.

Our values are:

  • We succeed together
  • We embrace progress
  • We care big
  • We create space

Work where you want to

With teams across the world, CARET has a place where everyone belongs – no matter where, when or how you want to work. We believe work is an outcome, not a place.

See where you can go

It’s not just a job, it’s your career. From training to qualifications and beyond – we take you further, wherever that is.

Work somewhere that doesn’t feel like work

We believe there’s a better way to work. That’s why we strive to create a workplace that reflects the diverse community around us.





















































































Current openings

  • All
  • Customer Operations
  • Products and Technology
  • Sales
  • Corporate

Mid Market Account Executive

San Diego, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

  • We succeed together
  • We embrace progress
  • We care big
  • We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

Apply

Client Services Tier 2

San Diego, United States | Remote | Full timePart timeContract

Caret is a leading technology provider for legal, accounting, and compliance-focused professionals. We empower our customers to grow their businesses, better serve their clients, and operate at peak efficiency—all within a secure, cloud-enabled ecosystem. 

 

About the Team 

Our Technical Support team is passionate about enabling the success of our customers, solving problems, and having fun while we work hard. Daily we work with our customers through a number of channels including phone calls, video calls, e-mails, and self-service requests. We are never bored or without opportunity to make a difference in the professional lives of our customers. Our team-defined values guide how we show up for each other, for our partners, and for our customers: 

  • We succeed together 
  • We embrace progress 
  • We care big 
  • We create space 

 

Responsibilities  

As a Technical Support Tier 2 specialist you will join a team that offers 24/7 support and will be engaged in challenging support issues as well as supporting our development team. You will work with both our inhouse teams and be the face of Caret to our customers when they have issues or challenges. 

  • Virtual, customer-facing role utilizing video communication software with access to virtual tools and resources for customer interaction. 
  • Collaborate with product experts and provide updates on assigned escalations. 
  • Evaluate and manage client calls with attention to detail to identify software issues and training opportunities. 
  • Meet efficient deadlines for client work processing and ensuring our customer SLAs are achieved. 
  • Create high-quality customer interactions with empathy and expertise. 
  • Troubleshoot and document complex bookkeeping problems such as financial statement errors, chart of accounts cleanup, etc. 
  • Support product updates and review customer input for accuracy post-release. 
  • Collaborate with product experts and provide updates on assigned escalations.  
  • Work with the Senior Manager and the wider Customer Operations team to share technical information regarding the Caret Legal in a proactive manner. 
  • Share challenges and best practices to continuously improve our Service Levels to our customers & overall experience.  

Apply

Security & Compliance Manager

San Diego, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

  • We succeed together.
  • We embrace progress.
  • We care big.
  • We create space.

 Security Manager 

The Security Manager is a fully remote position over the Information Security Team at C^RET Legal, reporting to the SVP Cloud Engineering and Technology. This position owns the success of the Cyber Security & Compliance Programs that keep C^RET’s business enterprises secure while protecting the C^RET brand with our loyal customer base. The person manages and participates with the team for all aspects related to the day-to-day operations of the Security and Compliance Dept. With the SVP they will own, create, and deliver department goals that encompass the “defense in depth” and “zero trust” services that support our customers. The manager will work directly with department leaders to continually improve C^RET’s Security posture while striking a balance between business needs, risk, and security requirements. 

Job Description:

The Cyber Security Manager should have a strong and demonstrated business sense and experience in Cyber Security across Cloud Security (CloudSec), Vulnerability Management & Response (VMR), and Governance Risk Compliance (GRC) in SOC2, PCI-DSS, GDPR, & ISO 27001. Your experience should be supported by extensive and diverse experience in leading high-profile technical programs and projects. Your capability to review and advise on Security matters should span into the domain knowledge of Systems and Cloud Engineering, Network Operations, and Application Development.

Responsibilities

  • Lead the daily operations of the Security Engineering and Compliance department
  • Advise executives on the best strategies for optimizing the security of our data, systems, and business processes
  • Review and update security and privacy policies and roadmaps
  • Design, implement, manage, and automate robust cybersecurity solutions to safeguard our networks, systems, and applications. 
  • Conduct thorough security assessments and risk analysis to identify vulnerabilities and recommend appropriate measures for mitigation. 
  • Collaborate with cross-functional teams to integrate security best practices into the development lifecycle of applications and infrastructure. 
  • Monitor and respond to security incidents, conduct incident investigations, and implement incident response strategies. 
  • Stay abreast of emerging threats and vulnerabilities, and proactively implement measures to counteract potential risks. 
  • Develop and deliver cybersecurity training programs to educate staff on security best practices and promote a security-conscious culture. 
  • Evaluate and recommend new technologies, tools, and methodologies to enhance our cybersecurity posture. 
  • Conduct regular security audits and assessments to ensure compliance with industry standards and regulatory requirements. 
  • Provide expertise and guidance on security-related matters to internal stakeholders and leadership.

Apply

Infrastructure Engineer

San Diego, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

 

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

 

We succeed together

We embrace progress

We care big

We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

The role

As and Infrastructure Engineer you are ready to take your career from hands-on support to automation, infrastructure-as-code, security, and design.

Infrastructure Engineers will be responsible for the virtualization layer, OS support and diagnostics, networking layer, storage layer, security and patching, monitoring and logging, backup solutions, disaster recovery planning, and automation.

Resources will be primarily on-premises based with a small mix of AWS/Azure cloud resource management.

Responsibilities

  • Building, maintaining and supporting the virtualization environment through infrastructure-as-code, scripting, and automation methods.
  • Monitoring and logging of the various infrastructure and network components to provide a reliable environment for our clients.
  • Provide backup and retention of critical client data and system components.
  • Work with client onboarding and client success managers to define, build, and deliver environments suited to the client needs.
  • Design, implement, support all networking related components including but not limited to, switches, routers, firewalls, VPN, iSCSI, for both on-premises and cloud networks.
  • Security planning, execution and monitoring including but not limited to, intrusion detection and prevention, OS and application patching, user access monitoring and troubleshooting, Active Directory Users and Groups, Azure AD, and malware remediation.
  • Working with senior leadership and team members for ongoing and new projects using proven project management processes and practices.
  • Participate in the on-call rotation.
  • Other duties as assigned.

Apply

Security & Compliance Manager

Toronto, Canada | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

  • We succeed together.
  • We embrace progress.
  • We care big.
  • We create space.

The Role

The Security Manager is a fully remote position over the Information Security Team at C^RET Legal, reporting to the SVP Cloud Engineering and Technology. This position owns the success of the Cyber Security & Compliance Programs that keep C^RET’s business enterprises secure while protecting the C^RET brand with our loyal customer base. The person manages and participates with the team for all aspects related to the day-to-day operations of the Security and Compliance Dept. With the SVP they will own, create, and deliver department goals that encompass the “defense in depth” and “zero trust” services that support our customers. The manager will work directly with department leaders to continually improve C^RET’s Security posture while striking a balance between business needs, risk, and security requirements. 

Job Description:

The Cyber Security Manager should have a strong and demonstrated business sense and experience in Cyber Security across Cloud Security (CloudSec), Vulnerability Management & Response (VMR), and Governance Risk Compliance (GRC) in SOC2, PCI-DSS, GDPR, & ISO 27001. Your experience should be supported by extensive and diverse experience in leading high-profile technical programs and projects. Your capability to review and advise on Security matters should span into the domain knowledge of Systems and Cloud Engineering, Network Operations, and Application Development.

Responsibilities

  • Lead the daily operations of the Security Engineering and Compliance department
  • Advise executives on the best strategies for optimizing the security of our data, systems, and business processes
  • Review and update security and privacy policies and roadmaps
  • Design, implement, manage, and automate robust cybersecurity solutions to safeguard our networks, systems, and applications. 
  • Conduct thorough security assessments and risk analysis to identify vulnerabilities and recommend appropriate measures for mitigation. 
  • Collaborate with cross-functional teams to integrate security best practices into the development lifecycle of applications and infrastructure. 
  • Monitor and respond to security incidents, conduct incident investigations, and implement incident response strategies. 
  • Stay abreast of emerging threats and vulnerabilities, and proactively implement measures to counteract potential risks. 
  • Develop and deliver cybersecurity training programs to educate staff on security best practices and promote a security-conscious culture. 
  • Evaluate and recommend new technologies, tools, and methodologies to enhance our cybersecurity posture. 
  • Conduct regular security audits and assessments to ensure compliance with industry standards and regulatory requirements. 
  • Provide expertise and guidance on security-related matters to internal stakeholders and leadership.

Apply

Infrastructure Engineer

Toronto, Canada | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

 

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

 

We succeed together

We embrace progress

We care big

We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

The role

As and Infrastructure Engineer you are ready to take your career from hands-on support to automation, infrastructure-as-code, security, and design.

Infrastructure Engineers will be responsible for the virtualization layer, OS support and diagnostics, networking layer, storage layer, security and patching, monitoring and logging, backup solutions, disaster recovery planning, and automation.

Resources will be primarily on-premises based with a small mix of AWS/Azure cloud resource management.

Responsibilities

  • Building, maintaining and supporting the virtualization environment through infrastructure-as-code, scripting, and automation methods.
  • Monitoring and logging of the various infrastructure and network components to provide a reliable environment for our clients.
  • Provide backup and retention of critical client data and system components.
  • Work with client onboarding and client success managers to define, build, and deliver environments suited to the client needs.
  • Design, implement, support all networking related components including but not limited to, switches, routers, firewalls, VPN, iSCSI, for both on-premises and cloud networks.
  • Security planning, execution and monitoring including but not limited to, intrusion detection and prevention, OS and application patching, user access monitoring and troubleshooting, Active Directory Users and Groups, Azure AD, and malware remediation.
  • Working with senior leadership and team members for ongoing and new projects using proven project management processes and practices.
  • Participate in the on-call rotation.
  • Other duties as assigned.

Apply