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Join our team

CARET is a global remote team on a mission to create a better way to work.





















































































CARET is a place where I feel truly heard; you can actually make a difference greater than your day to day “job”. I have a career that offers fulfillment and growth opportunity, all while receiving the benefits of a healthy work-life balance.

Taylor Garcia
Customer Success Manager

Working at CARET

Create spaceOur valuesWork where you want toSee where you can goWork somewhere that doesn’t feel like work

Create space

Our people are our greatest asset. And that’s not just something we say, it’s something we truly believe. That’s why we invest in the support you need to thrive both inside and outside of work, so you can create space for what matters the most.

Our values

We’re driven by building a company that’s about so much more. We want to have an outsized impact on the world, not just with the work we do but the way we treat our people, too.

Our values are:

  • We succeed together
  • We embrace progress
  • We care big
  • We create space

Work where you want to

With teams across the world, CARET has a place where everyone belongs – no matter where, when or how you want to work. We believe work is an outcome, not a place.

See where you can go

It’s not just a job, it’s your career. From training to qualifications and beyond – we take you further, wherever that is.

Work somewhere that doesn’t feel like work

We believe there’s a better way to work. That’s why we strive to create a workplace that reflects the diverse community around us.





















































































Current openings

  • All
  • Customer Operations
  • Products and Technology
  • Sales
  • Corporate

Mid Market Account Executive

San Diego, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

  • We succeed together
  • We embrace progress
  • We care big
  • We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

Apply

Client Services Tier 2

San Diego, United States | Remote | Full timePart timeContract

Caret is a leading technology provider for legal, accounting, and compliance-focused professionals. We empower our customers to grow their businesses, better serve their clients, and operate at peak efficiency—all within a secure, cloud-enabled ecosystem. 

 

About the Team 

Our Technical Support team is passionate about enabling the success of our customers, solving problems, and having fun while we work hard. Daily we work with our customers through a number of channels including phone calls, video calls, e-mails, and self-service requests. We are never bored or without opportunity to make a difference in the professional lives of our customers. Our team-defined values guide how we show up for each other, for our partners, and for our customers: 

  • We succeed together 
  • We embrace progress 
  • We care big 
  • We create space 

 

Responsibilities  

· Provide input into the presales process and support service issues, strategy and approach. 

· Develop and grow the CARET legal post sales Service Management function. 

· Encourage open communication between team members, suggesting and driving forward ideas about how the team can work more effectively together. 

· Cascade business objectives and targets to the team. 

· Review daily priorities and take appropriate action to ensure results are achieved. 

· Remain aware of new product developments ensuring input and tactical direction to the business on customer service and support challenges. 

· Liaison with the internal functions including sales, product management, engineering, network operations, provisioning and other service functions 

· Ensure high quality, up-to-date documentation exists for all service arrangements. 

· Ensure test labs are maintained to agreed standards and all relevant testing is documented 

· Provide input into the company service strategy 

· Act as escalation point for major incidents and maintain the incident management framework to ensure a prompt resolution and communication of the incident and maintain a high CSAT rate. 

· Review Red Accounts status and the trend of incidents to analyse and identify root causes and go-green plans for major incidents and escalations. 

· Drive continuous service improvement initiatives to enhance CARET legal users experience and engagements. 

· Acquire and maintain advanced levels of product knowledge to assist subject matter experts within the support team and interface with other stakeholders. 

· Participate, collaborate and allocate support resources for other CARET legal related initiatives such as Support Q&A sessions, Knowledge Events and Release Readiness Program to enable the Center of Excellence cross-functional teams align best practices and processes globally.

Apply

Business Development Representative - CARET Legal

San Diego, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

  • We succeed together
  • We embrace progress
  • We care big
  • We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

Apply

Onboarding Project Manager

Toronto, Canada | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

  • We succeed together
  • We embrace progress
  • We care big
  • We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

Position Overview:

This person will oversee the implementation, data migration and onboarding of our CARET Legal clients. CARET Legal is our cloud-based practice management, billing and accounting software. A successful Onboarding Project Manager has excellent communication skills, builds a strong rapport with clients, and will be instrumental in balancing the needs of our clients with the availability of internal resources.

Apply

Services Solution Consultant

San Diego, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

  • We succeed together
  • We embrace progress
  • We care big
  • We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

Job Overview

We are seeking a skilled Services Solution Consultant to join our SaaS Legal Practice Management software company. The successful candidate will work directly with our sales representatives and client prospects to discuss onboarding, implementation, data migration, and professional services solutions. The Services Solution Consultant will be responsible for aiding in the creative solutioning process pre-sale for complex data migration-related scenarios, scoping of custom reports, and similar professional services capability, feasibility, scope, and cost determinations. 

Apply